101 Chat Support is available M-F from 8:30 AM to 6:00 PM Pacific Time.

Want to speak to Artist Relations directly?
Call us now! 602-357-3288

Ask us a question, leave a comment, or make a request. Your feedback helps us improve 101. Thanks!

In the case of a bug, please be specific about how you encountered it.

Email support at:
help{@}101d{dot}com

  • How much do I make when my music sells with Amazon if I have a Professional project?

    101 Distribution distributes all products under the Front Line Category. US$9.99 for full albums and US$0.99 for digital singles. Amazon pays out between 60-65%. 101 Professional clients receive 100% of the Net Royalties.

  • What are your Annual Fees?

    $19.95 per album/EP maintenance and service fee for both Basic and Professional Packages. 101 Distribution charges an annual maintenance and service fee to store, deliver and potentially redeliver your music to stores and services you chose or may opt for in the future. Also, we store your music in case one of the stores/services has a problem and requires we resend music files or information.

  • How long does it take before I see sales figures on my artist admin page?

    If a customer purchases a single or complete album from the 101d.com site you will see the sale on your admin page within minutes. For ringtone Sales it typically takes the carrier 90-120 days to report sales figures to your admin page and deposit royalties into your account. For third party digital sales it can take 30-60 days after the end of the month before you see sales figures and royalties, depending on the time of month that the sale occurred and from which digital storefront the item was purchased from. 101 Distribution has no control over the sales on these third party sites; there are rare times that these providers are late with their reporting.

  • What rights am I granting to 101 Distribution?

    As you'll see on our terms and conditions (We recommend that everyone please read) you grant 101 Distribution these rights: You grant 101 Distribution the non-exclusive right to deliver and allow the stores/services you chose to sell your music and/or music videos. You grant 101 Distribution the right to collect and transfer to you all the money owed to you from the sale of your music in the stores/services we Distribute to. You grant 101 Distribution the right to use the name(s), photographs and likenesses, artwork images, biographical and other information provided by you in connection with your music or music videos. You agree to the Schedule of Fees for our services. You agree to our Privacy Policy. 101 Distribution does not own your songs, your masters, your copyrights, or the rights to any art work or band photo or music videos you submit. You maintain all ownership and control of all your rights.

  • What does Retail Ready mean?

    Retail ready means a digitally mastered CD, in a sealed jewel case with high quality artwork for covers and inserts. Product must have a UPC code.

  • How do I get paid from my royalties?

    Payment by check or PayPal once requested when your account has over $100 in royalties. If you request a payout and there is less than $100 in your account, a $2.00 fee will be administered for payment processing. To request payment please send your project ID and name to Accounting@101d.com. A w9 must be filled out and sent to us prior to us sending payment.

  • How long does it take for my project to go live once I have signed up for the Professional Option?

    On the 101d.com website, once you have finalized your project subscribed with the Professional option you will be able to start selling your digital singles, albums immediately. Your ringtones will take about 2 days to be approved by our staff for explicit lyrics and your Digital distribution to the world's most relevant digital storefronts (iTunes, Amazon) take about 4-6 weeks before you will see your project. 101Distribution does not have control over when your album goes live with digital storefront sites, but these are averages based on long-term relationships that we cultivated.

  • What stores pay within 45 days after the end of each month?

    - iTunes U.S.A  - iTunes Canada,  - iTunes Australia/New Zealand, - iTunes European Union/U.K, - iTunes Japan, - Amazon MP3,

  • Does 101 Distribution report to Soundscan?

    101 Distribution does report to Soundscan, our retail stores and digital storefronts generally do as well.

  • What is 101 Distribution Disc On Demand?

    Disc on Demand allows you to create 1 or more retail ready cd's of your project. You will need to provide us the artwork we will provide the Template. DISK ON DEMAND is $25 for BASIC Subscribers and NO CHARGE for our Professional Subscribers. The initial fee includes 5 CD's available for Mail Order Distribution. Contact artistrelations@101d.com for more information.

  • How do explicit lyrics work?

    Albums, EPs or singles with explicit lyrics are permitted on 101D.com site, iTunes and other stores, but they must be marked explicit. You the artist are responsible for indicating if the album or song on the album has explicit language. If it is later discovered your album, EP or single has explicit lyrics and you failed to indicate it, both 101 Distribution and the stores/services reserve the right to remove it at any time. If even ONE song on an album, EP or single is marked explicit, the entire, EP or single should be marked explicit. Ringtones may not contain any explicit lyrics.

  • How much do I get paid from ringtone and wall paper sales under the Basic option?

    Typical ringtone sales by the carries is $1.99 and wall paper sales are $1.00 and the retailer takes 50% and 101 Distribution you would get 50%. We would then credit your account 75% of the 50 % that 101 Distribution makes. You would be paid $.75 for every ringtone sale and $.37 for every wall paper sale.

  • What is 101 Distribution?

    101 Distribution, LLC is an established Phoenix, Arizona based independent music distributor and online platform. 101 Distribution is the first company to offer musicians and filmmakers a 100% payout of all net sales royalties with our 101 Professional plan. We also offer a Basic plan which has limited services targeted to bands who just are starting out. Starting in 2001 as a small conventional music and video distributorship, 101 Distribution, through its site www.101d.com, has grown into a full-service solution, now used to manage the digital, mobile, retail, and mail order sales for 1000's of actively selling titles. 101 Distribution's innovative platform allows artists to centralize and manage their music and video sales, is aimed to become an alternative to the imploding major label model. 101 Distribution is a blueprint for navigating a declining economy and a fragmented marketplace. The Company's catalog of independent music and movie releases can be found in more than 5,500 brick-and-mortar retail stores, digital download services, and mobile networks across the U.S. and Canada, as well as in the UK, Germany, Japan, France, Australia, South Africa, Holland, and Armenia. 101 Distribution has also developed a proprietary mobile platform that makes selling mobile ringtones, and MP3 downloads easy for any end user. Clients can also receive made-to-order merchandise sales and support. The Company's all-encompassing services enables artists to easily manage all aspects of their product sales, which in turn, further bolsters 101 Distribution's reputation as the only independently owned full-service music and video distributor in the nation.

  • What is a Mixtape or Promotional Download and can I distribute it with 101 Distribution?

    A mixtape is a compilation of songs that you want to distribute for free. You can upload this to the 101 site at no cost, but it will only be available at 101 Distribution and will receive no advertising. It will not be uploaded with any digital storefront.

  • How can you help me with my merchandising needs?

    Contact artistrelations@101d.com You supply the artwork and we help you with sales and support, giving your fans access to over 80 different types of product options including t-shirts, fitted caps, and hoodies. You don't have to worry about upfront costs or storage, We take care of that. Setup fee is $89.95 for Professional subscribers and $189.95 for our Basic clients. The price includes 12 Shirts.

  • iTunes Rush

    We can rush you project on to iTunes, so it will appear in 4-5 Days instead of 4-6 Weeks. Because spaces are limited, if you pay for a RUSH at checkout, and we are not able to complete the RUSH, we will immediately refund the Rush FEE.

  • What can I name an album, EP, single or a song, or even my band?

    Although you can choose almost any title you want for your album, EP or single and almost any song name for your songs, there are important restrictions: You cannot include in any name that contains characters as a slash, an asterisk and others. Neither your band name, your album/EP/single name nor your song titles can be URLs or email addresses. Abnormal or unusual capitalization may be ignored or undone by the stores. Consider your listing in the stores as a catalog entry, not a place to establish your identity with unusual capitalization.

  • How do ringtone and wall paper sales work?

    101 has built its own proprietary mobile platform which allows artists to sell mobile ringtones and wallpaper. The 101 mobile platform sits directly on top of the nation's largest national and regional mobile service providers like AT&T, Verizon, and T-mobile, and Orange in Europe.

  • How do I make money and when do I get pad with 3rd party digital storefronts?

    Until the stores and services you chose send information, there is no way of knowing what has sold, where it has sold, how many copies it has sold or how much money you have made from the sale of your music. All of the stores and services send out this information within 45 days after the end of each month. For example, iTunes sends information and payment by 45 days after the end of each month, so sales and information for the month of March are sent by iTunes by May 15th (May 15th is 45 days after the end of March). Sales and information on what your music sold in the month of April is sent by iTunes (and all other services that account monthly) by June 15th, and so on. Until the stores and services send the information and payment for the sales, there is no way of knowing what has sold, where it has sold, how many copies sold or anything else. Rest assured, as soon as the information is received, it will appear in your Artist Management Summary Page and your money will be available to take.

 
Section header
Register Now

Get ringtones, exclusive interviews, giveaways & FREE downloads sent to your inbox every Tuesday

Go

Kepi –

Kepi comes out punching with their brand new rock album.

Gorilla Zoe –

The south is still doin' big thangs and Gorilla Zoe is at the forefront.

DVD PICKS
THE NEW AND THE OLD

The Chicago LP & DVD

Included is a bonus DVD chronicling the growth of the house music and how its history is intertwined wi ...

Dominican Hip Hop

Trebol Film went to the streets of Dominican Republic and were able to capture th ...

THE HOT LIST